Warning, the agent is not compatible with the new versions of Outlook (New Outlook; OWA)

Microsoft has started rolling out a change in the way email signatures work.

If you are affected, you have two solutions available:

• Globally deploy the Signitic Add-in on Outlook

• Implement a temporary solution proposed by Microsoft

If you choose the temporary solution proposed by Microsoft, here is the procedure to follow:

Manually disable Outlook's roaming signatures feature.

To manually disable Outlook's roaming signatures feature:

1️⃣ Launch RegEdit

Launch RegEdit (registry editor).

2️⃣ Navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Setup\

3️⃣ Select DWORD (32-bit) Value

Right-click anywhere in the right panel, select New, then select DWORD (32-bit) Value.

4️⃣ Enter the name of the DWORD as:

Enter the name of the DWORD as DisableRoamingSignaturesTemporaryToggle and press [Enter].

5️⃣ To modify the value you can:

• Either right-click on the option DisableRoamingSignaturesTemporaryToggle and select Modify​

• Or double-click on the button DisableRoamingSignaturesTemporaryToggle.

The Edit DWORD (32-bit) Value window appears:

In Value data, enter the value 1.

6️⃣ Save the changes

Click OK to save the changes and close the window.

7️⃣ Restart Outlook

Restart Outlook for the change to take effect.

8️⃣ Alternative REGEDIT path

If it still doesn't work, you need to access this path (or create it) and then create the key DisableRoamingSignaturesTemporaryToggle:

HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\Setup