This guide is only valid for accounts connected to Google Workspace.

Here is a step-by-step guide to add another signature to your collaborators' Gmail.

We will try to address the following use case during this guide:

My agency director thomas.dupond@agencea.com wants to have a signature for Agency A and Agency B on his Gmail.

1️⃣ Create a Google Workspace alias (Google Workspace Admin)

To be able to update the correct signature on Gmail, you need to create another user on Signitic and therefore on Google Workspace. To create an alias, you will need to ask the person in charge of Google Workspace to take care of it.

For our example, I will ask the IT department to create an alias thomas.dupond-b@agencea.com for the user thomas.dupond@agencea.com.

2️⃣ Bring the alias up on Signitic (Signitic Admin)

Once the alias is created on Google Workspace, we will check that the user is properly brought up on our Signitic account:

• Check that alias retrieval is enabled on my connector

  

• Launch a user update on the emergency console.

  

If everything goes well, you should have retrieved your user on your Signitic account.

For our example, I retrieve the user thomas.dupond-b@agencea.com.

Each alias added in Signitic will consume a license like a regular user.

3️⃣ Modify the alias (Signitic Admin)

Once added, you need to:

• Check and fill in the information of the added alias in its user profile.

• Assign the correct template to the alias group.

4️⃣ Add the alias to the user's Gmail (End User)

The last step takes place at your collaborator's Gmail level, by following this guide, they should be able to add an alias in their Gmail and their signatures will be updated the next day.