Install the agent for Apple Mail

This guide is intended for users who wish to benefit from their Signitic signature on Apple Mail on their Mac.

Download the Signitic agent

Download the Signitic Agent by clicking on the button below:
​Download the application

Warning : Several versions of the Signitic Agent are available. Carefully check which one corresponds to your machine.

Place Signitic.app

Place the Signitic.app application in the Applications folder.

Log in

Log in via Google, Office 365 or with your connection key.

Create a signature

WARNING: This may result in the deletion of your current signatures. Signitic will replace all signatures that contain your email.

Open Apple Mail and go to the menu: Mail > Settings > Signatures and create a signature by placing in the content of the signature votre.email@monentreprise.fr as shown in the screenshot below. The objective here is therefore to enter only your email address in the field; this will allow a connection to be created with the Signitic Agent.

Also remember to correctly respect the capital letters present in your email address for your connection to the agent to be properly taken into account. (Example: If, when you log in, the agent displays your email address like this: Votre.EMAIL@monentreprise.fr then you must copy exactly the same email address into the Apple Mail signature block.)

Update your signature

Back in the Signitic client, update your signature by clicking on the "Update" button at the bottom of your profile page.

If your signature does not update...

If the signature is not updated and/or the loading keeps spinning endlessly, open "System Preferences" on your Mac, click on the icon "Security and Privacy" and check that in "Automation" the boxes related to Signitic are properly checked.

A second action must be performed on MacOS Catalina, by going to the tab Full Disk Access and adding the following 3 applications: Finder, Terminal and Signitic.

Known issues on MacOS

Here you will find an exhaustive list of the known issues on Mac if your signature does not update.

Enable accessibility

If the signature is not updated and/or the loading keeps spinning endlessly, open "System Preferences" on your Mac, click on the icon "Security and Privacy" and check that in "Automation" the boxes related to Signitic are properly checked.

Grant disk access

On macOS, by going to the tab "Full Disk Access" and adding the following 3 applications: Finder, Terminal and Signitic.

Whitelist Signitic

If you still cannot retrieve your signature, we invite you to add "signitic.app" to the whitelist of authorized websites on your antivirus/firewall.

Here are other URLs to add to the whitelist:

cron.signitic.app
app.signitic.com
img.signitic.app

To do this, refer to the documentation of your software