---
title: "Email format for my signature"
description: "If you encounter display issues with your signature in your Outlook emails, follow these simple steps."
url: https://support.signitic.com/en/articles/8559804-email-format-for-my-signature
collection: "Troubleshoot Outlook issues"
updated: 2026-10-29
language: en
alternates: [fr, it, de, pt]
---

# Email format for my signature

If you encounter display issues with your signature in your Outlook emails, follow these simple steps.

> **Info:** Are you experiencing one of the following issues in your emails?

-   The signature is displayed **in plain text format**;
    
-   The **signature images are distorted** or incorrectly sized.
    

These malfunctions are generally due to an **incorrect editing format for your message**. For your signature to display correctly, it is **essential that your emails are sent in HTML**.

You can verify whether your message format is indeed HTML when opening a new email.

![](https://staticfiles.gleap.io/ghelparticle/nOfd3Xh0yak0SL0VCUxnXry7r4EKuxMk0gC6LrwctLg7NyY3izcDQurGBsfDlgNqDzgI5bEF1Nl.png)

## **❶** **Enable HTML format on Outlook desktop client**

-   Open the Outlook application.
    
-   Click on **File** (at the top left), then on **Options**.
    
-   In the left-hand column, click on **Mail**.
    
-   In the **Compose messages** section, ensure that the format is set to **HTML**.
    

![](https://staticfiles.gleap.io/ghelparticle/TeVrlZjmB4n8D5e9az1idgQ101AH73Mahbi6BoPwxg0i1OmioEWw1XbR9ancGGeCB6BhT9ulQNA.png)

> **Success:** The HTML format is the only one that guarantees a signature rich in images, colors, and formatting.

> **Info:** If your recipient uses a plain format, then the signature will only be displayed in text format.

## **❷** **Enable HTML format in the new version of Outlook**

-   Click on the **gear wheel** (at the top right) to access the **Settings**.
    
-   Select **Mail** > **Compose and reply**.
    
-   In the **Message format** section, choose **HTML** as the default format.
    

![](https://staticfiles.gleap.io/ghelparticle/cx46h447Q4r7hw03R57hW6rS1LLplggIvhpkzDwEptghidxWsaCHVttivoaaRqUAIBKuN9i1Z6U.png)

## **❸** **Enable HTML format on the Outlook OWA web version**

-   Log in to Outlook from your browser.
    
-   Click the **gear icon** at the top right to open **Settings**.
    
-   Go to **Mail** > **Compose and reply**.
    
-   Make sure that the message format is set to **HTML**.
    

![](https://staticfiles.gleap.io/p669e4628f35b0c8e9eff6ebe/LbGwCRNUvjWMD5wAfjZz2uApoxHpPZuTpifwZbhHCtLvF0HdJshX35mFB0l5lpgdTcFwy8e2cOw.png)

### 🎯 In summary

For your signature to display correctly:

✅ Enable the **HTML** format in your message composition settings.  
❌ Avoid the **plain text and rich text** formats, which remove styles, images, and links.

![](https://staticfiles.gleap.io/p669e4628f35b0c8e9eff6ebe/NnulM2HksQOVPko0T8GpIFFiYymVBK9r6nx2wlnYHWhnT7x7vvPGmc9Cge3ZwCFdwxb0wQ5aXsP.png)

_If you have any further questions or need additional assistance, please do not hesitate to contact our support team for personalized assistance._