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How to determine if I'm using the agent or the add-in?

New versions of Outlook 365 integrate the add-in, while older Office versions use the agent.

Using the Agent:

If you have an older version of Outlook, the agent can be found in your taskbar and can be downloaded from: https://app.signitic.com/download

Agent Interface:

I use the add-in :

I have Outlook 365. To check this, go to File → Office Account :

If it says Microsoft Office 365, then you need to use the add-in.

Location of the add-in :

On the Outlook application :

On your browser (Outlook web) :

Don't hesitate to contact our team via chat if you have any further questions. We're here to help and will be happy to answer any questions you may have.

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