This guide is for users who want to use Signitic signatures on Outlook on their iOS or Android smartphones.
The functionality is the same on both platforms. The most important thing is to meet the prerequisites:
Have Outlook 365 so portability is enabled on your iOS/Android smartphone: version 17.3 minimum
The Outlook application must be updated for the signature to appear. (Ensure the latest update is installed by checking your mobile app stores).
It is important that the address connected to Signitic is the primary account on the Outlook application of your mobile.
If the prerequisites are met, simply open a new message on your smartphone and wait a few seconds for the signature to appear.
Known issue with smartphone add-ins
In some cases, certain users may not instantly have their signature.
For this, it is necessary to activate the Signitic add-in from the list available on your smartphones. Here is the procedure to follow:
Open Outlook on the smartphone, then go to the app settings.
Open the "Add-ins" option.
In the list, look for Signitic and then check the box on the right. If this action is already done, uncheck the box and redo the action. If this does not solve the issue, then it is a matter of deployment time on Microsoft's side.
