---
title: "Apple Mail: Known issues with signature display"
description: "My signature has issues with Apple's mail application"
url: https://support.signitic.com/en/articles/9398946-apple-mail-known-issues-with-signature-display
collection: "Apple Mail"
updated: 2026-10-13
language: en
alternates: [fr, it, de, pt]
---

# Apple Mail: Known issues with signature display

My signature has issues with Apple's mail application

**Managing signatures in Apple Mail is quite specific.**  
The behavior of the application often requires the signature to be re-imported into the Mail app.

Here is how it works.

## **❶** Go to the Mail signature settings

![](https://staticfiles.gleap.io/p669e4628f35b0c8e9eff6ebe/njhLBg3L2v8oFrkIxDzFOHvoQtHRyFjwNYxSKIDD3Jgl3yjjxxDE9BLKERzWSsd5QMni2YOOOy3.png)

**Open Apple Mail and go to the menu: Mail > Settings > Signatures.**  
Create a new signature by entering only your email example : **your.mail@mycompany.com** in the signature content – as shown in the screenshot below.

🔍 **Important:** Remove the first and last name above the email address so that the signature is correctly recognized by the Signitic agent.

## **❷** Update your signature

Open the Signitic client on your Mac and update your signature by clicking the "**Update**" button at the bottom of your profile page. This will retransmit your signature with the correct information.

![](https://staticfiles.gleap.io/helpcenter/669e4628f35b0c8e9eff6ebe/20240731162221_4564.png)

If your signature is still not displayed, please contact us via the tooltip at the bottom right of your screen.