---
title: "Known Issue with Outlook Signature: Dotted Borders"
description: "Here's how to resolve your signature issues related to borders appearing in Outlook."
url: https://support.signitic.com/en/articles/9561007-known-issue-with-outlook-signature-dotted-borders
collection: "Troubleshoot Outlook issues"
updated: 2026-10-26
language: en
alternates: [fr, it, de, pt]
---

# Known Issue with Outlook Signature: Dotted Borders

Here's how to resolve your signature issues related to borders appearing in Outlook.

Following the creation of your signature template and its deployment, when you start a new email, your signature seems to have **dotted borders** applied to the template, even if you have not set any border in the signature design.

> **Info:** **Be aware that once your email is sent to your recipient, no border/grid appears on your signature.**

If you want to disable the dotted lines, here are the steps to follow:

-   **Open your Outlook mail**
    
-   **New Message:**
    
    -   Generate a new email and ensure that your signature template is applied.
        
-   **Click on the Format Text tab:**
    
    -   Click inside the body of the email, select the **Format Text** tab (in the upper ribbon bar).
        

![](https://staticfiles.gleap.io/p669e4628f35b0c8e9eff6ebe/WN49GTxJFTvDxGt1QQYbRbs8uQeemygiq7orsYoTN625Azh7DSs3Ah3LR2NENlFQ7ARzXhwZGAg.png)

## **❹**Borders Menu

![](https://staticfiles.gleap.io/p669e4628f35b0c8e9eff6ebe/DzBvXTub09Sht7kEUmepP2IkTpmDgytuSmM2uVDITCAVfwSiGQz18BxQ0bQQHmy5vY24GNg4xIt.png)

Click on the dropdown menu **Borders.**

# **❺**Display the grid

![](https://staticfiles.gleap.io/helpcenter/669e4628f35b0c8e9eff6ebe/20240731162220_6381.png)

Click on **Display the grid** to deselect this option.