---
title: "Enable two-factor authentication on your profile"
description: "Learn how to enable and manage your two-factor authentication methods (TOTP code and passkey) to better secure your Signitic account."
url: https://support.signitic.com/en/articles/9561112-enable-two-factor-authentication-on-your-profile
collection: "Access & security"
updated: 2026-10-15
language: en
alternates: [fr, de, it, pt]
---

# Enable two-factor authentication on your profile

Learn how to enable and manage your two-factor authentication methods (TOTP code and passkey) to better secure your Signitic account.

> **Info:** Two-factor authentication adds an additional layer of security to your Signitic account. Even if someone obtains your password, they will not be able to log in without validating a second verification.

## **❶** What is two-factor authentication?

Two-factor authentication (or 2FA) requires you to confirm your identity in two different ways at each login. On Signitic, two methods are available:

-   **Authentication code (TOTP)**: a one-time code generated by an application such as Google Authenticator or Authy, to be entered at each login.
    
-   **Passkey / security key**: a modern method using your device (fingerprint, Face ID, physical key) to validate your login without having to type a code.
    

## **❷** How to enable two-factor authentication?

Go to **My account > Security** (or directly on [app.signitic.com/account/security](https://app.signitic.com/account/security)).

**Enable the TOTP code:**

-   In the "Authentication code (TOTP)" card, click on **View** to configure or manage the option.
    
-   Scan the QR code with your authentication application (Google Authenticator, Authy, etc.).
    
-   Enter the generated code to confirm activation.
    

**Register a passkey:**

-   In the "Passkey / security key" card, click on **View** to add or manage your registered devices.
    
-   Follow the instructions of your browser or device (fingerprint, Face ID, USB key, etc.).
    
-   Once registered, the number of registered devices is displayed directly on the card.
    

![](https://staticfiles.gleap.io/gattachments/yf03mgzqSAvERIWEQMTIIQLEvBJ6SKDgsqnXJp8vjGN6C1QABYyVREKzbSbXRouXoUVOCwpxSuO.png)

## **❸** Frequently Asked Questions

**Do I need to enable both methods?**

No one is sufficient. However, you can enable both for extra flexibility, for example, if you lose access to a device.

**I lost access to my authentication app. What should I do?**

Contact Signitic support from the interface. Our team can verify your identity and help you regain access to your account.

**Is two-factor authentication mandatory?**

It depends on the rules your administrator chooses to apply. They are the only user who can require the use of 2FA.

**My 2FA doesn't work in Firefox.**

You're getting an error on Signitic when logging in from Firefox.

![](https://staticfiles.gleap.io/gattachments/0J70PICcZSovonGlEDmAiW9JSn1Cjp5FbQgIRjfQiphILqELWoaGnX6Y0X7nIrJlDlrU7Md17mT.png)

Search for “about:config” in the search bar. Click “Show only modified preferences.” Look for security.webauth.webauthn\_enable\_softtoken and set it to True.

![](https://staticfiles.gleap.io/gattachments/lyebWfmlgGIoZJbDp3s7XFkUn3bFZWswyxqKBgH87D9oXOw80gurZp6TR7JJItb7PHMh1ITecSK.png)