---
title: "Change my password"
description: "Learn how to change your Signitic password or reset it if you forget it."
url: https://support.signitic.com/en/articles/9561136-change-my-password
collection: "Access & security"
updated: 2026-10-29
language: en
alternates: [fr, de, it, pt]
---

# Change my password

Learn how to change your Signitic password or reset it if you forget it.

## Change your password from your account

Log in to the Signitic application and click on the **Settings,** **Preferences** icon, then click the **“Change my password”.**

![](https://staticfiles.gleap.io/ghelparticle/CfnfrO81eUFLGpI58JCHxluxjc9fykpVI6qV3vRc5tiBywGuHgdjng34KWFICkfKMuByEKTkNRn.png)

By clicking this button, you will receive an email to reset your password.

![](https://staticfiles.gleap.io/ghelparticle/1hvxHbnma1mShiuGrjg7HJYdDThfJ0rsBfaJOizqVBRwiiLmHodSAJD3J2O1CNAIWOtry4yXo2u.png)

Click on “Reset password” and choose your new password.

![](https://staticfiles.gleap.io/ghelparticle/xbKby7qdMvY4lLJ8Ba5NmjHZfTIihYD60a6cqPnLgN9Pad0KRg5zNgLseMQVVcYfXF2tLFrZAuO.png)

Then, save your new password by clicking on the **Set my password.**

> **Error:** **_Warning_**_: Your password must contain at least 10 characters, one number, one uppercase letter, one lowercase letter, and one special character._

Your new password has been successfully registered; you may now log in with it!

## Forgot your password?

Request a password reset using the email address associated with your account.

### **❶** Open the password reset page

Go to the [Signitic login page](https://app.signitic.com/login), then select **Forgot your password?**

You can also go directly to the [password reset page](https://app.signitic.com/reset-password).

### **❷** Enter your email address

Enter **the email address associated with your Signitic account**, then submit your request.

> **Info:** Make sure you can access this mailbox to complete the password reset.

### **❸** Set a new password

Open the password reset email and follow the instructions to choose a new password.

Once you have changed your password, return to [Signitic](https://app.signitic.com/login) and sign in with your new credentials.

### **❹** Haven’t received the email?

-   Check your **spam folder**.
    
-   Make sure you entered the correct email address.
    
-   If the issue persists, contact Signitic support.
    

> **Info:** **Do you use your organization’s SSO login?** Your password is managed by your identity provider. Contact your administrator to change it.