I use the agent:

I have an older version of Outlook (2013/2016/2019/2021) the agent is in my taskbar and I downloaded it via: https://app.signitic.com/download

Agent interface:

I use the add-in:

I have an Outlook 365, to check this go to File -> Office Account :

If it says Microsoft Office 365 then you must use the add-in.

If your directory is not managed by Microsoft 365 and your users still have Outlook 365, then you will need to install the agent and modify the registry for this case.

Location of the add-in:

On the Outlook application:

Where to find my add-in?

If you are looking for your add-in, here is where it might be hiding.

On your browser (Outlook web):

Feel free to contact our team via chat if you have any other questions. We are here to help and will be happy to answer your inquiries.

Help center

Help center

How to know if I am using the agent or the add-in?

New versions of Outlook 365 integrate the add-in, while older versions of Office use the agent.

I use the agent:

I use the add-in:

Location of the add-in: